“I had to write you regarding a Super Star on your team, Ron. He administered my MRI yesterday….he was AMAZING. Thorough, professional, compassionate, with a calming presence and great sense of humor. Totally put me at ease and I am extremely claustrophobic. I’ve been in customer service for over 30 years, and no matter the industry, I have learned that service is a differentiator! I’ve only gone to a competitor in the past, but from now on its Radiology Associates of Hartford.”
– Enfield Patient, July 3
“I am writing to let you know that Barbara is a Rock Star! After a couple missteps between my Doctors office and the insurance company, my MRI had to be postponed about 4 times. I’ve been on pins and needles waiting on this MRI since hearing of a cyst on my liver and blood clot in my portal vein. During this stressful time, Barbara was a compassionate and professional patient advocate, proactively speaking with my Dr’s office and the insurance company. Her level of service was above and beyond anything I have experienced by any medical office. She’s a keeper and you are fortunate to have her on your team!”
– Enfield Patient, June 28
“Fast, courteous service”
– Avon Patient, January 29
“Overall excellent competent and quick service”
– Avon Patient, January 5
“Utilize RAH yearly. Staff is polite, professional and very helpful. Will return next year for yearly mammogram”
– Enfield Patient, January 3
“Very pleasant considering what I was having done”
– Enfield Patient, October 28
“Excellent Staff”
– Glastonbury Patient, October 13
“All went great. In and out quickly and the staff was very friendly”
– Glastonbury Patient, October 11
“Great had same staff member who remembered me from prior year”
– Glastonbury Patient, November 15
“Quick, pleasant attendant and professional”
– Enfield Patient, November 9
“RAH employees were very friendly, but professional, from the front desk staff to the technicians. They made a likely unpleasant process/procedure more palatable as they chatted with me (and distracted me)”
– Enfield Patient, November 6