“I was recently in need of a CT scan, and after a terrible experience with a hospital, my doctor’s office rescheduled the test at RAH. Let me tell you what a wonderful experience it was. My radiology Tech Diane was so professional and pleasant she made me comfortable and relaxed, the drive to your office was beautiful and it was so nice not having to be in a hospital setting for this test!

While chatting with Diane about my experience just days before and comparing them to how wonderful today’s visit was, she mentioned that she had told my appointment scheduler that they should utilize RAH offices for their patients more often for a few reasons, not only do their office’s have more locations and availability for scheduling the testing but it even costs less for the insurance companies/patients that are having the tests done because it is outside of the hospital setting. Win! Win!”

– Elizabeth S.

“In a very broken system I’m grateful for my positive experience at RAH today. Everyone was so friendly and the tech made me feel completely at ease. I never felt like just another warm body moving through an assembly line like I have at another large radiology center. I also appreciate the transparent and accessible time of service pricing available online which made it possible to have my imaging done when my insurance wanted to deny and roadblock my care.”

– RAH Patient

“Anissa and Sabrina at the Enfield location were very calming, kind, and informative during my visit. There is also a radiologist on staff to give you immediate answers. My appointment was timely. I would definitely go back for imaging if needed and recommend to family/friends.”

– Glenna

“My experience was wonderful. I scheduled my appointment online not knowing I couldn’t select the ultrasound I needed and the staff fit me in anyway. So appreciative of that!”

– Pamela

“Very organized, smooth process. Mammogram tech was personable while being proficient in the procedure.”

– Judith

“The woman who did my ultrasound was so patient and carefully explained what to expect and what she was doing. She made me feel at ease and relaxed.”

– Deneen

“Always quick and great customer service. Friendly, convenient…I was able to schedule my mammogram, x-rays and bone density scan all together.”

– Gail

“The technician who performed my mammogram was outstanding! She really made my day! Kind, sweet and professional!”

– Tina

“Appointment was quick. Followed Covid regulations, staff & radiologist very pleasant!”

– Lori

“I had to write you regarding a Super Star on your team, Ron. He administered my MRI yesterday….he was AMAZING. Thorough, professional, compassionate, with a calming presence and great sense of humor. Totally put me at ease and I am extremely claustrophobic. I’ve been in customer service for over 30 years, and no matter the industry, I have learned that service is a differentiator! I’ve only gone to a competitor in the past, but from now on its Radiology Associates of Hartford.”

– Enfield Patient, July 3

“I am writing to let you know that Barbara is a Rock Star! After a couple missteps between my Doctors office and the insurance company, my MRI had to be postponed about 4 times. I’ve been on pins and needles waiting on this MRI since hearing of a cyst on my liver and blood clot in my portal vein. During this stressful time, Barbara was a compassionate and professional patient advocate, proactively speaking with my Dr’s office and the insurance company. Her level of service was above and beyond anything I have experienced by any medical office. She’s a keeper and you are fortunate to have her on your team!”

– Enfield Patient, June 28

“Fast, courteous service”

– Avon Patient, January 29

“Overall excellent competent and quick service”

– Avon Patient, January 5

“Utilize RAH yearly. Staff is polite, professional and very helpful. Will return next year for yearly mammogram”

– Enfield Patient, January 3

“Very pleasant considering what I was having done”

– Enfield Patient, October 28

“Excellent Staff”

– Glastonbury Patient, October 13

“All went great. In and out quickly and the staff was very friendly”

– Glastonbury Patient, October 11

“Great had same staff member who remembered me from prior year”

– Glastonbury Patient, November 15

“Quick, pleasant attendant and professional”

– Enfield Patient, November 9

“RAH employees were very friendly, but professional, from the front desk staff to the technicians. They made a likely unpleasant process/procedure more palatable as they chatted with me (and distracted me)”

– Enfield Patient, November 6