What is changing at RAH?

After a 40-year relationship with Trinity Health and St. Francis Hospital, the healthcare system has decided to move in a new direction with their imaging services. As such, we will be moving off of our current instance of EPIC and transitioning onto a new system that allows for greater flexibility for both referring providers and patients.

Radiology Associates of Hartford remains committed to providing expert, responsive, and compassionate care to patients across our region through our five imaging centers, located throughout central Connecticut.

We offer state of the art imaging technology and our physicians are committed to returning reports within 48 business hours following an exam.

As we transition onto our new system, there will be no impact on our ability to serve mutual patients.

We are remaining on EPIC until Monday, November 4th. During this time, we are extracting exams already scheduled. This includes all orders received, in both our active and deferred work queues.

Beginning November 4th, we will need to receive all orders via fax. Results will also be returned via fax. Our new system is expected to be fully operational in Q1 of 2025, and we have added additional support resources to assist referring providers with this adjustment in process throughout the transition time.

Should you need assistance, please reach out to Megan Wanczyk at anytime.

You will be able to view patient images in Epic or Synapse for patients seen prior to November 1, 2024.

Starting November 4, 2024, you will be able to access patient images using Ambra, our secure, cloud-based platform. You must be registered with our practice to access images and result reports using Ambra.

If you would like access to Ambra, or, if you need assistance with a previously set up login, please reach out to Megan Wanczyk.